Dale Power Solutions has become a leader in bringing technology and engineering together to create innovative solutions.

Helping Hospitals, Healthcare Providers and FM companies provide the best and safest patient care

According to Health Estate Journal, one million people are treated by the NHS every 36 hours. Most of the time, patients will receive fantastic care free of charge, much to the envy of those with insurance-based systems. And though power supply may be a small part of the healthcare system, it plays a vital role in maintaining high standards of care. Critical equipment such as incubators, kidney dialysis, respiratory and operating theatre equipment need constant electrical supply, while wards and hallways need to be lit day and night to give patients and staff safe access to all parts of the healthcare facility. Due to the potentially fatal outcome that could come with loss of power, hospitals are required under Health Technical Memorandum (HTM) 06-01 to plan for and mitigate the risks of interruption to power supply. And that’s where Dale Power Solutions comes in. Currently providing critical power products and maintenance to over 800 healthcare buildings across the UK, we have the technical expertise and industry knowledge to ensure you comply with (HTM) 06-01 and can provide your patients with the best possible care.

Whether you need diesel generator sets, UPS power supplies, fuel management, remote monitoring or generator maintenance, Dale Power Solutions has everything you need. Our generators give the back-up power needed during a power outage whilst our extensive range of UPS systems provide the seamless transition from mains to back-up without interruption to power. Installed and managed by our team of award-winning industry professionals, we will guide you through our power supply options ensuring you pick the right one for your facility. Our support team is available 24/7, through the year to assist with any issues you encounter. At Dale Power Solutions, we want you to feel the same level of support that you provide your patients with.

When you choose Dale Power Solutions to be your critical power supply provider, you can be assured in knowing that your critical equipment won’t let you down. Regardless of whether you’re located in London, Liverpool, Scarborough, St Albans, Glasgow or Pen y Cymoedd, the Dale Power Solutions team is on hand to help make things right as quickly and effectively as possible. To learn more about how we aid your healthcare facility, please get in touch with us today.

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The Health of The Healthcare Sector & Increasing Demand

Power issues can happen anywhere, anytime, in any electrical system, regardless of the design standards used. Due to the risks involved in healthcare, it can be tempting to build the highest possible resilience across an entire healthcare estate to remove risks to patient safety or business continuity due to power loss. However, real-world budgetary and space restrictions make this approach unrealistic. Consider the pressure being felt by NHS staff due to the Covid-19 crisis. While risking their own safety and working in demanding conditions they also have the constant worry of being overwhelmed if admission rates increase excessively. Therefore, when developing or reviewing policies to support critical life-supporting equipment, as well as other less critical, yet still important electrical equipment, healthcare estate managers should refer to the guidance provided by the Department of Health’s Health Technical Memorandum (HTM) 06-01: ‘Electrical Services supply and distribution’ document. It details how to design power solutions that carefully balance each area’s critical resiliency needs against costs.

Here at Dale Power Solutions, we can advise health estate managers on how to meet the guidelines, and financially achieve the levels of resilience needed for both critical and less critical areas of your healthcare facility. This includes choosing the right UPSs in terms of their redundancy levels, capacity and battery autonomy, and providing guidance on how to integrate them into existing power structures and include generators if required. We can also put a plan in place to ensure ongoing support in this currently challenging and uncertain environment, so that healthcare services and healthcare providers can operate both efficiently and effectively.

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Our Healthcare Generators

You know that if your hospital or healthcare facility suffered a critical loss of power – even for a mere moment – then your patients could pay the ultimate price. When it comes to power generators, healthcare sites like hospitals and emergency units need generator that are precise and faultless – and it goes without saying that you need emergency power supply to keep you up and running throughout a grid failure or other emergency. If a power cut occurs, your generators need to provide every guarantee that you will be able to react and deliver emergency power quickly enough that it doesn’t affect whatever is happening in surgeries, bench testing, laboratories or on the hospital wards.

We supply and install Himoinsa’s fantastic range of generator sets which guarantee a 100% load response time in just 10 seconds. This means that they can supply all the power required within that length of time, and that they will be able to respond to the security requirements that any hospital has as far as its normal operation is concerned.

For Dale Power Solutions and Himoinsa, patient safety and well-being is by far the most important factor when it comes to recommending generators for the health sector. Given the sensitive nature of hospitals, we admire Himoinsa’s continual research into generator soundproofing requirements, and how they work with us to ensure minimum noise emissions for each and every health facility in which they will be installed.

The Generators We Recommend For The Health Sector Include:

We are known for being able to deliver the power and generators that clients need  from a range of healthcare facilities, including hospitals, care homes, nursing homes, dialysis centres and hospice homes, as well as radiology centers and rehabilitation centres. With an amazing design that is both dependable and exceptionally fuel-efficient, our healthcare generators and hospital generators can reduce health risks and provide total electricity generation if required.

For hospitals, we often suggest choosing a generator from our heavy range, our industrial range or our medium voltage range, and we can discuss the best choice for you based on your unique needs.

Our Heavy Range Generators Include:

The HTW-780 T5

  • 775 kVA Generator set Open Skid
  • Powered by: MITSUBISHI
  • Alternator: STAMFORD
  • 50 Hz
  • 1.500 r.p.m
  • STANDARD VOLTAGE: 400/230 V
  • AVAILABLE VOLTAGES: 380/220 / 415/240 V
  • Electric control and power panel with measurements devices and control unit (according to necessity and configuration)
  • Maintenance-free and anti-explosion battery

The HMW-810 T6

  • 927 kVA Generator set Open Skid
  • Powered by: MTU
  • Alternator: MECC ALTE
  • 60 Hz
  • 1.800 r.p.m
  • STANDARD VOLTAGE: 480/277 V
  • AVAILABLE VOLTAGES: 380/220 / 416/240 / 440/254 / 460/265
  • 3-pole thermal magnetic circuit breaker
  • Battery charger alternator with ground connection

Other popular heavy range generators we supply include the HMW-1145 T5, HMW-1270 T5 and the HMW-800 T5. For the full range, please click here.

Our Industrial Range Generators Include:

The HYW-45 T6

  • 50 kVA Generator set Open Skid
  • Powered by: YANMAR
  • Alternator: STAMFORD
  • 60 Hz
  • 1.800 r.p.m
  • STANDARD VOLTAGE: 480/277 V
  • AVAILABLE VOLTAGES: 208/120 / 220/127 / 380/220 / 440/254 V
  • Adjustable earth leakage protection (time & sensitivity) standard in M5 and AS5 control panels, with thermal magnetic protection
  • Battery charger alternator with ground connection

The HHW-60 T6

  • 73 kVA Generator set Open Skid
  • Powered by: HIMOINSA
  • Alternator: MECC ALTE
  • 60 Hz
  • STANDARD VOLTAGE: 480/277 V
  • AVAILABLE VOLTAGES: 208/120 / 220/127 / 380/220 / 440/254 V
  • Anti-vibration shock absorbers
  • Heating resistor (standard on sets with automatic control panels)

Other popular industrial generators we supply include the HDW-405 T6, HSW-355 T5 and the HMW-665 T5. For the full range, please click here.

Our Medium Voltage Generator Range Include:

The HMW-1270 T5

  • 1267 kVA Generator set Open Skid
  • Powered by: MTU
  • Alternator: STAMFORD
  • 50 Hz
  • STANDARD VOLTAGE: 11 KV
  • AVAILABLE VOLTAGES 3,3 / 6 / 6,3 / 6,6 / 10 KV
  • Medium voltage cubicle separated with overcurrent protections and measurement transformers
  • Maintenance-free and anti-explosion battery

The HTW-1900 T5

  • 1892 kVA Generator set Open Skid
  • Powered by: MITSUBISHI
  • Alternator: STAMFORD
  • 50 Hz
  • STANDARD VOLTAGE: 11 KV
  • AVAILABLE VOLTAGES 3,3 / 6 / 6,3 / 6,6 / 10 KV
  • Control panel and emergency stop button
  • Battery charger alternator with ground connection

Other popular industrial generators we supply include the HTW-2020 T6, HTW-1550 T5 and the HTW-2080 T5. For the full range, please click here.

Our generators can provide the backup power you need to keep operations running smoothly. Whether you’re in need of a healthcare generator, hospital generator, care home generator, nursing home generator, dialysis centre generator or a hospice generator, we have the generator solution for you. From Glasgow and Edinburgh to Manchester, Liverpool, London and Cardiff, we support healthcare facilities across the UK, so if you’d like our support too, please don’t hesitate to contact us today on 0330 999 3000.

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Our Healthcare UPS

In the event of loss of mains power, our UPS systems ensure a seamless transition from mains supply to back-up generator. Medical services such as operating theatres and ICUs will be unaffected, as will important equipment such as dialysis machines, oxygen concentrators and artificial ventilators. Furthermore, in care homes and hospices, stairlifts, bath hoists and adjustable beds will still be accessible, and across the health sector, staff can continue to access secure patient records, fundamental to patient care and safety.

As part of the Department of Health’s Health Technical Memorandum (HTM) 06-01: ‘Electrical Services supply and distribution’ document, it claims that the intensive care units coming under pressure today are classified as ‘Risk grade A – the highest -covering life support, operating theatre suites, catheterising rooms, accident & emergency resuscitation units, MRI and other locations’. It goes onto state that, ‘Where supply disconnection represents a threat to life, an alternative source such as a UPS must be available within 0.5s or as a no-break supply if critical medical electrical (ME) equipment will not continue to function without a reset after a 0.5s break’. At Dale Power Solutions, we can provide you with healthcare UPSs that ensure your power supplies are continuously running and that all of your critical maintenance occurs through just one partner – streamlining your operations further.

For hospitals and healthcare facilities, we recommend a UPS power supply from our Dale E600 series or the Dale E700 series.

The Dale E600 Series (10-800kVA)

Need a flexible and scalable power solution that offers configurable modular redundancy for fantastic reliability? Look no further than the Dale E600 UPS power supply range. With hot swappable modules that ensure the UPS can continue to support the load during maintenance and repairs, along with a redundancy level that can be set to match your protected load, the Dale E600 series is a great choice for the healthcare sector.

Key Features of the Dale E600 UPS Range:

  • Three phase modular UPS
  • High frequency double conversion online technology
  • True sine with large touch screen LCD display
  • Wide range voltage input
  • Configurable N+X modular redundancy
  • Intelligent battery charge management
  • Fully digitised micro‐processor control

Our E600 Series Includes:

Full the full Dale E600 UPS range, please click here.

The Dale E700 Series (10-600kVA)

The Dale E700UPS power supply range is perfect for hospices, care homes and private hospitals where space may be restricted. With sealed internal VRLA batteries that bypass the need for maintenance, the Dale E700 series truly offers improved autonomy in the case of a mains failure up to 40kVA. When needed, this series even allows external batteries to be installed for even more autonomy.

Key Features of the Dale E700 UPS Range:

  • Three phase UPS
  • High frequency double conversion online technology
  • True sine wave with large screen interface LCD display
  • Wide range voltage input
  • Fully digitised DSP control
  • Advanced battery management
  • Modular topology

Our E700 Series Includes:

Full the full Dale E700 UPS range, please click here.

Our healthcare UPS power supplies and hospital UPS power supplies deliver you need for continuous power for critical functionality, ensuring your doctors, nurses and healthcare professionals can work to the highest standards. Need a UPS system or regular UPS maintenance and your healthcare facility is located in areas such as Scarborough, St Albans, Glasgow or Pen y Cymoedd? Then please get in touch with us today.

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Our Healthcare Power Supply Services

Along with supplying your hospital or healthcare facility with a UPS power supply and generator set, we can also deliver essential power supply services that ensure continuous power. From generator maintenance and UPS maintenance to services like remote monitoring and providing spare parts, here at Dale Power Solutions, we can offer at all.

Our Healthcare Power Supply Services Include:

  • UPS Service & Maintenance: This includes protective device repair, battery management, enclosure maintenance and power conversion optimisation.
  • Diesel Generator Service & Maintenance: This can include everything from exhaust treatment and OFTEC qualified fuel tank inspections through to coolant cleaning and recycling, fuel management and radiator cleaning.
  • Remote Monitoring: This allows us to check the status of your UPS power supply and generator systems from a computer and/or smart device, and take control should you need us to. We can also keep track of system functionality and carry out preventive measures to reduce downtime.
  • Generator Spare Parts: Our inventory of spare parts for generators is incredibly extensive – whatever you need, we have available. Everything from control panels, batteries and battery chargers, fan belts, turbo chargers, engine heads, waste pumps and filters is available with us.
  • Fuel Management: This includes: sampling and testing of fuel; fuel treatment; fuel storage and handling; fuel maintenance. Together, fuel management ensures clean fuel and an efficient diesel generator.
  • Control System Management: Your control system is the beating heart of your power system. It is the thing that controls how your power system will react to different situations. The Dale Power Solutions team can manage the entire control system for your power system in order to fully maintain it.

To discuss any of our power supply services further, please contact us today on 0330 999 3000.

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Case Study

Doing Our Part During The Coronavirus

With the growing threat of Covid-19 came the need for the NHS to increase the number of daily tests for the virus, and the need to ensure that tests could be processed rapidly and without power interruption.

Providing Uninterruptible Power Supplies To The NHS

Dale Power Solutions worked hard to supply the Dale E600 Series modular UPS systems to the healthcare equipment provider. Our engineering team installed and commissioned equipment onsite at the testing facilities and our talented technical team co-ordinated the operation, ensuring the hospitals were supplied with this essential equipment as quickly as possible.

We recommended the Dale E600 system because of its key features, which include:

  • High frequency double conversion online technology
  • True sine with large touch screen LCD display
  • Wide range voltage input
  • Configurable N+X modular redundancy
  • Intelligent battery charge management
  • Fully digitised micro‐processor control

This system also features a module that can deliver 20kVA of power and has a second 20kVA module as standard, providing built-in redundancy to ensure the equipment will not be at risk during a mains power failure. Maintenance work can also be carried out on the UPS system without disconnecting the load adding a further layer of resilience and continuity to this critical service.

To learn more about our work with the NHS and how we can help your healthcare facility, please contact us today on 0330 999 3000.

Get In Touch

Choose Dale Power Solutions for a trusted power solutions partner to your business. From Kent and London to Gwynt y Môr and Carlisle, we help hospitals and healthcare facilities across the UK with all their UPS and diesel generator needs, so are certain we can help yours too. Please get in touch with us today on 0330 999 3000 to find out more.

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We work alongside hospital trusts and major facilities management companies across the UK. Our clients know that we are a reliable provider of critical power services, power products and maintenance services – servicing over 800 healthcare sites throughout the country. Our generators are built to suit your needs, providing trusted back-up power during any outage – and our UPS systems deliver that seamless transition between mains to back-up that keeps you going without interruption.

Helping You To Deliver Full Patient Safety and Patient Care

Sometimes, the unexpected happens. In the unfortunate case of a loss of mains power, Dale Power Solutions’s range of UPS systems delivers a fast and smooth transition from your mains to your back-up power. This helps to ensure that crucial medical services, including operating theatres and ICUs, are left unaffected by your loss of mains – ensuring that your staff can continue as normal.

  • We maintain IPSs (Isolated Power Supply) which are independently supplying critical care and life support equipment
  • Bespoke critical power solutions for each individual trust or organisation
  • Largest, nationwide service team in the UK providing 2-4 hour call out
  • Servicing Dale and OEM critical power systems. All your critical power maintenance from just one partner

Efficiency & Operational Cost Savings

We are proud to boast an incredible team of field engineers that is capable of delivering a fantastic maintenance programme throughout locations across the UK. With frequent equipment updates and maintenance, our team of experts will make sure that your system is always running at its best, delivering longevity and reliability.

  • Our remote monitoring system allows you control your secure power assets, identifying issues before they become a critical load threatening event
  • Our load bank testing checks your entire electrical supply infrastructure is capable of taking on a full load during a power outage

Business Resilience

Things can move very quickly, and you don’t want to be burdened with a power supply that you are in danger of growing out with. The DPS team will make sure you are delivered a scalable option that supports your business flexibility.

Choose us and you’ll benefit from a team of support experts ready to deliver 24/7 assistance, supporting you from your initial consultation all the way through to your installation.

Compliance

  • Dale UPS systems comply with EN62040-1 and EN62040-2
  • Health and safety standard OHSAS 18001
  • Environmental standard ISO 14001
  • Quality standard ISO 9001

Information on our approved contractors: https://www.dalepowersolutions.com/about/knowledge-centre/accreditations/

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FAQs

What are the main parts of a critical power system?

Generator: Provides stand by power until the mains power can be reinstalled

UPS (Uninterruptible Power Supply): Ensures a seamless transition from mains power to the standby power (generator)

Batteries: Provide the power to your UPS and Generator.

How often should I service my system?

All parts of your critical power system should be regularly maintained, serviced and thoroughly tested and depending on the criticality of the system we recommend 2 services per year as a minimum, always carried out by qualified engineer.

 

When we install a critical power system, we will recommend a maintenance programme specific to your particular installation. It is important to note that regular maintenance completed at the right time and equipment updates will ensure your system is working at optimal efficiency and in turn offer long term cost savings to the organisation.

More information on checks for Intermittent Use and Light Load Operation.

Why do I need Load Bank Testing?

A controlled, load bank test, checks that all aspects of the system are working correctly, including the entire electrical supply infrastructure (cabling, switchgear, generator, fuses) ensuring your system is capable of taking on a full load during a power outage. Back-up power will only work if it can support the required critical power load and therefore, we would always recommend regular load bank testing if the generator is not being used on the building load.

How often should I change my batteries?

Starter Batteries: Owing to the harsh starting conditions (high discharge for the initial start and then high charge currents from the charge alternators for a rapid recharge) and bearing in mind that they are positioned near an engine, means that starter batteries do not have the lifespan they would have if they were connected to a UPS. Battery manufacturers therefore do not provide a recommendation for changing. We can, and do advise, depending on the battery type, environment and application.

Note: A reminder to change batteries can be set in most cases to the UPS operating software.

Can you still service and repair my equipment if it’s not from Dale?

Yes, we support most OEM critical power equipment. You receive the same excellent 24/7, nationwide service for all your equipment, and one maintenance partner makes life a lot simpler.

What is the HTM specific to Healthcare?

Electrical services supply and distribution (HTM 06-01)

What is the best configuration for my generators?

This depends on the load being supported and whether the unit connects across site supporting multiple loads.  For dedicated loads and locations single units are often utilised, however we would recommend for single units there is a connection for routine load bank testing and a temporary hire unit should one be required.  For centralised standby generators these are normally configured in an N+ configuration, to ensure the most critical loads can be supported in the event of servicing or failure of one of the generator units.

What’s the difference between remedial and preventative work?

Preventative scheduled maintenance is always preferable as this will pick up on any remedial work needed which can then be carried out at a suitable time. Don’t wait for an emergency to test your system is working.

How do I ensure my critical power equipment is working to optimum efficiency?

It is important to note that regular maintenance completed at the right time and equipment updates will ensure your system is working at optimal efficiency and in turn offer long term cost savings to the organisation. When we install a critical power system, we will recommend a maintenance programme specific to your particular installation.

We would recommend discharge testing every 6 months to ensure you have sufficient power when you need it.

How can I achieve any cost savings with my critical power system?

Regular, planned maintenance keeps costs and inconvenience to a minimum because work is carried out at a suitable time, rather than having to be done at short notice under emergency conditions (when the generator is actually required).  Increased reliability will mean that the set will be available when required.

 

Regular maintenance has other benefits:

  • Major repair bills should be avoided as potential trouble can be corrected before it has a chance to develop into major faults and therefore running costs will be reduced
  • Since the equipment will always be running under optimum conditions, operating life will be extended
  • Planned maintenance also reduces down time (minimum impact on productivity). Maintenance work can be scheduled when it will cause the least disruption to the organisation’s activities
  • Condition based monitoring of fuel, coolant and oil will keep a check on quality and is more cost effective than replacing it. Engineers should sample fuel coolant and oil yearly.

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Healthcare Case Studies

Critical power for one of Britain’s largest high security psychiatric hospitals is fundamental to the safety of patients, staff and the public. The site has 8 generators, and any compromise to safety as a consequence of a power failure, would be disastrous.

Female doctor

During a scheduled service visit a Dale engineer discovered remedial work (core plug change) was required on the E800 Series UPS which provides back up power to a psychiatric hospital in the West Midlands.

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A county hospital needed to relocate their UPS system which was supporting this essential hospital unit which provides neonatal care for babies but was not ideally located in a plant room which also housed water pipes.

Other Emergency Services

Fire & Rescue Services

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No break in back-up power to Fire and Rescue Services Control Room as new modular UPS is installed, supporting their current power requirements and also future proofing the business for increases in load and autonomy.

Police Services

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An urgent request to provide reliable critical power to a police station. Their original UPS was failing rapidly and becoming unreliable. Replacement modules were obsolete and the station had additional load requirements.