Providing critical power products and maintenance to over 800 healthcare buildings across the UK, we have the technical expertise and industry knowledge to ensure you comply with Health Technical Memorandum (HTM) 06-01. We can give you the reassurance that our backup generator products will keep the critical equipment on wards and laboratories operating so you can continue to give your patients the best possible care.
NHS Property Services is responsible for 3,500 buildings including Health Centres and GP Surgeries, Hospitals and offices.
Supplier management was extremely complex with a wide range of suppliers with different SLA’s, processes, financial models and approaches to servicing and maintenance.
The client also had an ageing generator estate, with many units over 20 years old, increasing the risk of equipment failure.
Dale managed the transition from many different suppliers to one supplier – Dale
The transition included Generators and UPS systems across the UK
A clearly defined methodology as part of the NHS Property Services’ ISO 9001 certified process was adhered to throughout
A series of transitional meetings defined the exact scope and process, including access requirements and restrictions, necessary clearances and a transition programme from multiple incumbent providers
A service schedule was defined in line with previously performed services
All data was validated prior to entry into the Dale's ERP system
Dale managed the seamless transition for NHS Property Services from many suppliers to Dale. The management of critical power equipment is now more efficient, servicing is streamlined, and management information is readily available for all sites.