Dale Power Solutions has become a leader in bringing technology and engineering together to create innovative solutions.

Back Up Power for the Fire and Rescue Services

During a power outage, it is essential that the Fire and Rescue Services can continue to provide high quality services to the community. Seamless communications with Mobilising Control Centres, enabling the fire station to receive the emergency 999 call and then mobilise appropriate resources is fundamental to public safety.

We work with a number of Fire and Rescue Services across the UK, ensuring each one has robust and reliable critical power equipment that’s right for their particular station. Our field service team provides the ongoing technical support to make sure the equipment is always ready when it’s needed.

Continuous provision of services and public safety

In the event of loss of mains power our UPS systems ensure a seamless transition from mains supply to back-up generator. An interruption to power of just milliseconds could cause problems for sensitive equipment such as IT and data centres. Having the correct UPS in place will ensure a seamless transition to the backup generator.

  • Bespoke critical power solutions for each individual police station
  • Largest, nationwide service team in the UK providing 2-4 hour call out
  • Servicing Dale and OEM critical power systems. All your critical power maintenance from just one partner

Efficiency & Operational Cost Savings

Our team of field engineers deliver a comprehensive maintenance programme throughout the UK. Regular maintenance and equipment updates will ensure your system is working at optimal efficiency which in turn offers long term cost savings to your organisation.

  • Our remote monitoring system allows you control your secure power assets, identifying issues before they become a critical load threatening event
  • Our load bank testing checks your entire electrical supply infrastructure is capable of taking on a full load during a power outage

Business Resilience

As your organisation grows your critical power requirement will also change. Our team will ensure you have a flexible and scalable solution to support your organisation as it develops.

Each project is carefully specified and planned from initial consultation through to installation and commissioning. You have a team of experts on hand 24/7 providing ongoing support, ensuring your critical power is there when you need it.

 Compliance

  • Dale UPS systems comply with EN62040-1 and EN62040-2
  • Health and safety standard OHSAS 18001
  • Environmental standard ISO 14001
  • Quality standard ISO 9001

Information on our approved contractors: https://www.dalepowersolutions.com/about/knowledge-centre/accreditations/

Find out how we can help you & contact us now

FAQs

What are then main parts of a critical power system?

Generator: Provides stand by power until the mains power can be reinstalled

UPS (Uninterruptible Power Supply): Ensures a seamless transition from mains power to the standby power (generator)

Batteries: Provide the power to your UPS and Generator.

How often should I service my system?

All parts of your critical power system should be regularly maintained, serviced and thoroughly tested and depending on the criticality of the system we recommend 2 services per year as a minimum, always carried out by qualified engineer.

 

When we install a critical power system, we will recommend a maintenance programme specific to your particular installation. It is important to note that regular maintenance completed at the right time and equipment updates will ensure your system is working at optimal efficiency and in turn offer long term cost savings to the organisation.

More information on checks for Intermittent Use and Light Load Operation.

Why do I need Load Bank Testing?

A controlled, load bank test, checks that all aspects of the system are working correctly, including the entire electrical supply infrastructure (cabling, switchgear, generator, fuses) ensuring your system is capable of taking on a full load during a power outage. Back-up power will only work if it can support the required critical power load and therefore, we would always recommend regular load bank testing if the generator is not being used on the building load.

How often should I change my batteries?

Starter Batteries: Owing to the harsh starting conditions (high discharge for the initial start and then high charge currents from the charge alternators for a rapid recharge) and bearing in mind that they are positioned near an engine, means that starter batteries do not have the lifespan they would have if they were connected to a UPS. Battery manufacturers therefore do not provide a recommendation for changing. We can, and do advise, depending on the battery type, environment and application.

Note: A reminder to change batteries can be set in most cases to the UPS operating software.

Can you still service and repair my equipment if it’s not from Dale?

Yes, we support most OEM critical power equipment. You receive the same excellent 24/7, nationwide service for all your equipment, and one maintenance partner makes life a lot simpler.

What is the best configuration for my generators?

This depends on the load being supported and whether the unit connects across site supporting multiple loads.  For dedicated loads and locations single units are often utilised, however we would recommend for single units there is a connection for routine load bank testing and a temporary hire unit should one be required.  For centralised standby generators these are normally configured in an N+ configuration, to ensure the most critical loads can be supported in the event of servicing or failure of one of the generator units.

What’s the difference between remedial and preventative work?

Preventative scheduled maintenance is always preferable as this will pick up on any remedial work needed which can then be carried out at a suitable time. Don’t wait for an emergency to test your system is working.

How do I ensure my critical power equipment is working to optimum efficiency?

It is important to note that regular maintenance completed at the right time and equipment updates will ensure your system is working at optimal efficiency and in turn offer long term cost savings to the organisation. When we install a critical power system, we will recommend a maintenance programme specific to your particular installation.

We would recommend discharge testing every 6 months to ensure you have sufficient power when you need it.

How can I achieve any cost savings with my critical power system?

Regular, planned maintenance keeps costs and inconvenience to a minimum because work is carried out at a suitable time, rather than having to be done at short notice under emergency conditions (when the generator is actually required).  Increased reliability will mean that the set will be available when required.

 

Regular maintenance has other benefits:

  • Major repair bills should be avoided as potential trouble can be corrected before it has a chance to develop into major faults and therefore running costs will be reduced
  • Since the equipment will always be running under optimum conditions, operating life will be extended
  • Planned maintenance also reduces down time (minimum impact on productivity). Maintenance work can be scheduled when it will cause the least disruption to the organisation’s activities
  • Condition based monitoring of fuel, coolant and oil will keep a check on quality and is more cost effective than replacing it. Engineers should sample fuel coolant and oil yearly.
shutterstock_1503966116

Find out how we can help you & contact us now

Fire & Rescue Case Studies

shutterstock_1966747

Dual Remote Monitoring of Generators and UPS systems identifies problems before they become critical for Yorkshire based Fire & Rescue Service.

shutterstock_1503966098

No break in back-up power to Fire and Rescue Services Control Room as new modular UPS is installed.

shutterstock_1503965921

Regular servicing & maintenance visits identify problems which would prevent the UPS from providing the required back up power.

Other Emergency Services

Healthcare Solutions

shutterstock_274794572

Whether it be a hospital, hospice, dental practice or cosmetic surgery Dale Power Solutions’ experience and ability to meet the vast array of critical power requirements is why we are the leading choice within the healthcare market.

Police Services

shutterstock_651847006

Dale have worked with the Police force for many years and delivered projects from our E-Series UPS system range to generator service and maintenance. In an industry that demands responsive action we are the perfect partner.