Our client maintains the telephone network across the UK and Northern Ireland. The Regional Area Network (RAN) has around 13,000 strategically located masts. These transmission masts provide crucial service coverage for each service provider EE, MBNL, O2 and the Emergency Services Network. It is crucial that the service is always available, even during a power outage, to ensure all emergency services control rooms can continue to communicate effectively.
Dale Power’s Solution
Maintenance programmes are in place to ensure that batteries are tested and replaced when required
We have a national network of skilled and qualified field engineers providing exceptional service and support to all our customers
Strategic distribution means that 95% of our customers have an engineer no more than an hour from their door
We work with local partners to access remote locations, using fit for purpose vehicles, such as ATVs as required
A comprehensive testing and maintenance programme ensures that backup power is readily available when it is needed. Dale Power Solutions has been providing testing and maintenance for the client for several years, supporting a variety of sites from inner city roof top locations to remote areas of Scotland.
Most masts now have a minimum of 20-minute backup battery power. Key ESN masts can have in excess of 2 hours
The general public and emergency services can continue to communicate until mains power can be restored or with long outages the power is maintained until a tow to site generator is installed
A comprehensive maintenance programme ensures the network has minimal outages