Yorkshire based Fire and Rescue Service provides fire services to around two million people over 800 square miles. Ensuring that the fire service has power to provide services across their region is fundamental. Dale Power Solutions has been providing direct maintenance and service for generators and UPS systems to this fire service since 2015.
Dale Power Solutions’ nationwide team of critical power engineers means that a qualified engineer can be at any site within 4 hours of a call being logged, including Fire and Rescue Service headquarters and 999 Control Room which mobilise 40 fire stations.
Dale Power Solutions services and maintains all critical power equipment including OEM equipment and has installed a remote monitoring system on all the services’ critical power assets. The user-friendly interface provides the estates team with access to essential system information, ensuring the equipment is operating efficiently and working properly. Any changes, faults or errors in the system are identified before becoming critical.
Once a fault is logged the client reviews the situation and works with Dale to choose the best option.