Cookie Policy

Cookie Policy

Our use of cookies

Welcome! www.dalepowersolutions.com (site) is owned and operated by Dale Power Solutions Limited.  Here you will find information on what cookies may be set when you visit our site and how to reject or delete those cookies.  For further detailed information about our site, please see our Terms and our Privacy Notice.

By continuing to use this site, you are agreeing to our use of cookies in the manner described in this policy.

What are cookies?

1.1 A cookie is a small data file that is placed on your computer or other device to allow a platform to recognise you as a user when you return to it using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.

1.2 Cookies are an extremely common technology for remembering certain information about a visitor. The vast majority of platforms currently make use of cookies and they are commonly used for a wide range of tasks.  We use cookies for the following purposes:

  • 1.2.1 as necessary for operation of the site, for example to enable you to login to your account or place an order;
  • 1.2.2 to analyse the use of the site by, for example, recognising and counting the number of visitors and how they move around the site. This helps us to see what parts of the site are popular and which sections need improving to make the experience better for users;
  • 1.2.3 to recognise you when you return to the site so that content can be personalised for you; and
  • 1.2.4 to record your visit to the site and the pages you have visited and links you have followed. We will use this to make the site more relevant to you.

This document gives you information on the specific cookies used on this site.

How to control and delete cookies

1.3 When you accessed the site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under ‘Cookie Banner’ in the table below).  If you continue to use the site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the site.  By continuing to use the site and/or by accepting the terms for its use and our Privacy Notice, you are agreeing to the use of such cookies and tracking technology.

1.4 We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this site (or, indeed, on any other site) you can do this through your browser settings.  The ‘Help’ function within your browser should tell you how or follow the links below to understand your options.

  • Chrome: https://support.google.com/chrome/answer/95647?hl=en
  • Explorer: https://support.microsoft.com/en-us/products/windows?os=windows-10
  • Safari: https://support.apple.com/kb/PH21411
  • Firefox: https://support.mozilla.org/products/firefox/cookies
  • Opera: http://www.opera.com/help/tutorials/security/cookies/

1.5 In respect of cookies that are set via our site, you can also disable most of these by following the instructions provided in the section titled ‘Opting Out’ in each of the tables below.

1.6 Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.  Please note that, as this website is not owned or operated by us, we are not responsible for any of the content on it.

1.7 Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on our site.

Main cookies used on our site

The following cookies are needed for our site to function providing payment gateway security and other essentials.

 Name Remember Cookie
IDnpc_remember
Purpose

This cookie enables us to:

  • recognise you when you return to the site by storing the login username in to the cookie
ExpiresThis is a persistent cookie, which remains on your device after your browsing session has ended.  This cookie expires 1 year after it was first set.
Source 
Opting OutThis cookie does not track. There is no opt out option available as this cookie is a mechanism used to fulfil a requirement under law.

 

NameSession Cookie
IDwp_session
Purpose

This cookie is essential for the site to:

  • remember who you are currently signed in as;
  • store preferences about your visit, such as the country you’re visiting from;
  • display notifications confirming actions you perform on the site, such as a confirmation message when you’ve signed in; and
  • store your basket, so you can place an order.
ExpiresThis cookie expires at the end of your browsing session.
Sourcehttps://www.dalepowersolutions.com/
Opting OutIt is not possible to opt out of this cookie as it is strictly necessary for basic features of the site to function properly.

 

NameStripe
IDRefer to Stripe.com
PurposeStripe is our payment provider and they may set some cookies to help them with fraud prevention and other issues. This is required for our payments to work.
ExpiresThis cookie expires at the end of your browsing session. More information can be found here https://stripe.com/cookies-policy/legal
SourceStripe.com
Opting OutIt is not possible to opt out of this cookie as it is strictly necessary for basic features of the site to function properly.

 

NameGoogle Analytics
ID_ga
Purpose

Our site uses Google Analytics; a web analytics service provided by Google, Inc.  Google Analytics sets a cookie in order to evaluate your use of our site and compile reports for us on website activity.  In particular, this cookie enables us to:

  • estimate our audience size and usage patterns; and
  • anonymously track actions around the site, such as the number of people who order a product
ExpiresThis is a persistent cookie, which remains on your device after your browsing session has ended.  This cookie expires 2 years after it was first set.
SourceGoogle Analytics
Opting OutFor how to reject or delete these cookies see https://tools.google.com/dlpage/gaoptout

 

Marketing cookies help us target our ads better. We mainly use them to target ads to users who have visited our site. These are set by third parties and we describe them in more detail below.

NameGoogle Ads
IDRefer to ads.google.com
Purpose

This cookie is set and used by Google Ads for remarketing, personalisation, and targeting advertisements to users who have visited our site.   In particular, this cookie enables us to:

  • estimate our audience size and usage patterns; and
  • anonymously track actions around our site, such as the number of people who order a product
ExpiresThis is a persistent cookie, which remains on your device after your browsing session has ended.  This cookie expires 2 years after it was first set.
Sourcehttps://adssettings.google.com/
Opting OutFor how to reject or delete these cookies see https://adssettings.google.com/authenticated

 

 

NameBing Advertising
IDRefer to bingads.microsoft.com
Purpose

This cookie is set and used by Bing Ads for remarketing, personalisation, and targeting advertisements to users who have visited our site.  In particular, this cookie enables us to:

  • estimate our audience size and usage patterns; and
  • anonymously track actions around our site, such as the number of people who order a product
ExpiresThis is a persistent cookie, which remains on your device after your browsing session has ended.  This cookie expires 2 years after it was first set.
Sourcehttps://privacy.microsoft.com/en-GB/privacystatement
Opting OutFor how to reject or delete these cookies see  https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Email Tracking

1.8 Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.

1.9 You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.

1.10 Alternatively you can unsubscribe from our mailing list by contacting us at marketing@dalepowersolutions.com.

Changes

1.11 We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Cookie Policy or by posting a copy of it on the site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified Privacy Policy on the site, whichever is the earlier. Your continued use of the site after that period expires means that you agree to be bound by the modified policy.

Contact us

1.12 If you have any questions or concerns about cookies or your privacy when using this site, please contact us at marketing@dalepowersolutions.com.

 

POSTED ON: April 2019

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