1.1 To detail the Company Policy of Dale Power Solutions Ltd.
2.1 The policy covers all operations and activities undertaken by Dale Power Solutions Ltd.
3.1 To establish and maintain the correct level of operating procedures with clearly defined responsibilities throughout the operation which, in turn, enables us to provide products and services to satisfy and exceed the needs and expectation of our customers.
4.1 The Senior Management Team are exemplar leaders in ensuring that all operations of Dale Power Solutions achieve the highest level of customer satisfaction whilst maintaining applicable statutory,
regulatory compliance and standards achieving the respect of all interested parties.
4.2 Actions taken by all company personnel affect the quality of our products and services. It is therefore every employee’s responsibility to contribute to an effective operating system. To ensure that a suitable
framework exists, a Management System with clearly stated roles, responsibilities and procedures has been implemented. This Management System, QUENSH needs to reflect the way our customer requirements and business needs change.
4.3 The Senior Management Team using all relevant input will undertake the maintenance of QUENSH.
5. Our Vision
5.1 Dale’s vision is to be the leading provider of Secure Power Solutions and related services in the UK. We will earn customer respect through continuous improvement driven by the energy, integrity, technical
excellence, teamwork and the innovation of our employees.
6. Company Policy Statement
6.1 Our purpose is to exceed the expectations of our customers by providing innovative solutions, technologies and services focusing on price, delivery and quality within our chosen markets.
To realise this goal we are committed to continuous improvement through business risk analysis to achieve excellence in safety, quality, energy management, reliability, and protecting the environment
through minimising our environmental impact and pollution, and preventing injury and ill health in all our business activities, in so far as is reasonably practicable.
We can only achieve our business objectives by working with our customers, suppliers and other interested parties in ensuring the operational performance of our activities achieves best practice in
leadership, quality, safety, health, environment, sustainability, and the management of energy usage and energy efficient products and services.
We are committed to providing sufficient and appropriate technological, financial and physical resources, consultation and participation of employees, and developing and using the talents, skills and energy of
our employees in providing our customers, internal and external, this level of excellence while meeting all applicable statutory regulatory and other requirements.
Our strategic goals and environmental aspects are established and reviewed by annual management review and communicated to relevant interested parties.